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107 articles for “Quality of Service”
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A Survey on Quality Team Effectiveness in Modern Service Factories
Abstract: In today’s increasingly competitive environment, service‐oriented factories—i.e., operations that deliver services rather than physical goods but use a factory‐style process (such as outsourcing centres, shared service centres, processing hubs, digital service factories)—are under pressure to enhance both quality of output and team effectiveness. This survey paper explores the role of quality teams within modern service factories, and investigates the factors influencing their effectiveness, the mechanisms by which they contribute to …
Published in Journal of Production Research & Management · Vol. 15, Issue 3, 2025 · pp. 25–30 Read article
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Adaptive Routing Protocol to Optimize the Quality of Service of MANET Using Neural Network
Abstract: A MANET is a group of mobile nodes that create a temporary network without relying on centralized administration or standard supporting devices, often functioning as a conventional network. These dynamic environments present significant challenges for traditional routing and switching protocols, particularly in delivering Quality of Service (QoS) benchmarks such as bandwidth, latency, packet delivery ratio, and robustness. This study proposes an Adaptive Routing Protocol (ARP) leveraging Neural Network (NN) techniques …
Published in Journal of Mobile Computing, Communications & Mobile Networks · Vol. 12, Issue 3, 2025 · pp. 01–09 Read article
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Resource Reservation Approach: Application in Wireless Network
Abstract: This paper presents an enhanced resource reservation and call admission control strategy tailored for cellular networks. The proposed method uses user mobility trends to improve the efficiency of resource usage while avoiding significant network congestion. The call admission control mechanism is activated each time a new or handoff service request occurs, ensuring that resources are allocated efficiently to uphold a steady quality of service (QoS) for multimedia traffic. This mechanism …
Published in International Journal of Wireless Security and Networks · Vol. 3, Issue 1, 2025 · pp. 9–12 Read article
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Development of Game Theory Strategy for Estimating Mobility Variety in Approaching Wireless Networks
Abstract: Game theory designed with a set of structured tools with an evaluation tool for the tedious interaction among logical players. This theory approaches for analyzing of communication networks, which functions with autonomous structured networks and the designed network devices can take rational decisions according to network congestion. The proposed structure consists of mixture frame for channel allocation for random probability for accessing channel. The main objective of this work is …
Published in Recent Trends in Electronics Communication Systems Read article
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An Investigation into the Quality of Distillate Diesel Fuel at Selected Service Stations in Freetown’s Western Area
Abstract: As a critical energy source for global transport and industry, diesel fuel quality is of paramount importance. This study evaluates and compares the quality of diesel fuel samples by analyzing key parameters: sulfur content, density, cetane index, and kinematic viscosity. The properties of diesel fuel samples from six (6) Fuel Stations of various Oil Marketing Companies (OMCs) are compared with National Technical specifications limits of the Sierra Leone Standards Bureau, …
Published in Journal of Petroleum Engineering & Technology · Vol. 16, Issue 1, 2026 · pp. 1–14 Read article
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Assess the Complaint Handling and Service Recovery Practices in Hotels: The Case of Debark Town, Ethiopia
Abstract: This study aims to assess the complaint-handling and service recovery practices of hotels in Debark town. The service sector is an important component worldwide, encompassing transportation, communication, the hotel industry, tourism, etc. The target group for this study consisted of patrons, staff, and managers of the Simien National Park Hotel. Data were collected using a non-probability sampling technique, specifically convenience sampling for customers. The researcher selected a sample of 81 …
Published in International Journal of Sustainability · Vol. 2, Issue 2, 2025 · pp. 7–12 Read article
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Design of an Integrated Health Monitoring System on an IoT-Based Framework
Abstract: With the advent of industrialization, health ailments have become a major cause of concern owing to an inactive and fast lifestyle, polluted environments, and detrimental eating habits. However, IoT has become a boon for the health sector and humanity on account of its countless benefits, rendering improved quality of service and patient-centric care. An Integrated Health Monitoring System (IHMS) is presented in this paper. This new IoT-based framework integrates wearable …
Published in International Journal of Biomedical Innovations and Engineering · Vol. 4, Issue 1, 2026 · pp. 1–7 Read article
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A Study of Passenger Satisfaction on Public Transport in Gudalur Town
Abstract: This study aims to explore the factors influencing passenger satisfaction with the public transportation system in Gudalur Town, located in the Nilgiris district of Tamil Nadu. Public transportation is a critical service for the town's residents, providing mobility for daily commutes, education, and access to essential services. The study employs a combination of surveys and interviews to assess commuter satisfaction across several key dimensions, including service reliability, affordability, comfort, safety, …
Published in Trends in Transport Engineering and Applications · Vol. 12, Issue 2, 2025 · pp. 17–21 Read article
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Tropospheric Variation of Point Refractivity Gradient and Geo-climatic Factor over a Coastal Location in Tropical Nigeria
Abstract: Accurate assessment of refractivity gradient and Geo-climatic factor is crucial for maintaining reliable radio signal propagation in clear-air environments. These parameters are essential for determining the fade margin necessary to ensure a stable and effective wireless radio link, given the unstable nature of the atmosphere through which the signals travel. It is crucial to have accurate knowledge of these characteristics, particularly at microwave antenna heights of around 70 meters, in …
Published in Journal of Remote Sensing & GIS · Vol. 15, Issue 2, 2024 · pp. 28–42 Read article
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Semiring-Weighted Automata and Recursive Path Counting for Multi-State Reliability in Discrete Infrastructures
Abstract: Multi-state infrastructures such as communication backbones, microgrids, warehouse routing systems, and sensor-actuator pipelines evolve through discrete event sequences rather than through a single binary "working/failed" transition. This paper develops a semiring-weighted automata framework for reliability analysis in which state changes, repair actions, and degraded operating modes are represented by weighted transitions on a finite automaton. A path valuation is defined over an additively idempotent reliability semiring and extended to a …
Published in Research & Reviews: Discrete Mathematical Structures · Vol. 13, Issue 2, 2026 · pp. 30–36 Read article
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The Evolution of Bio Crypt Keys: From Concept to Implementation
Abstract: With the rapid increase in data exfiltration due to cyber-attacks, Covert Timing Channels (CTCs) have emerged as a significant and sophisticated network security threat. These channels exploit inter-arrival times of data packets to exfiltrate sensitive information from targeted networks. Detecting CTCs increasingly relies on machine learning techniques, which use statistical metrics to differentiate between malicious (covert) and legitimate (overt) traffic flows. However, as cyber-attacks become more adept at evading detection …
Published in Journal of Control & Instrumentation · Vol. 15, Issue 2, 2024 · pp. 38–45 Read article
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Optimizing Airline Efficiency Using Big Data and Predictive Analytics
Abstract: Recent technological advancements have resulted in the generation of vast volumes of data across industries, including the airline sector, supporting operational control and service quality. Big Data Analytics (BDA) enables organizations to analyze large and complex datasets to derive actionable insights that support informed decision – making and superior operational performance. This review paper systematically analyzes twenty relevant research studies to explore the application of Big Data Analytics (BDA) within …
Published in Journal of Advanced Database Management & Systems · Vol. 13, Issue 1, 2026 Read article
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Multi-factor Fused Lightpath QoT Prediction for Optical Networks: A Multiple Reservoir Analysis Strategy
Abstract: Investigating the channel quality of transmission (QoT) in-depth is crucial for responsive and instant transparent optical network management. However, current lightpath QoT predictions are devoted to univariate modeling. Due to the QoT metrics complicated time-varying process and the existing effects of inter-channel factors, despite the use of an advanced and efficient echo state network (ESN), it is difficult to obtain ideal results in univariate prediction mode. Thus, this paper considers …
Published in Trends in Opto-electro & Optical Communication · Vol. 14, Issue 1, 2024 · pp. 28–34 Read article
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A Comparative Study to Assess the Level of Satisfaction with Nursing Care Services Among the Patients Admitted in the Selected Government and Private Hospital of District Mohali, Punjab
Abstract: Introduction: The global healthcare environment is undergoing significant transformation. Within this dynamic setting, nursing care plays a crucial role in patient outcomes. Today, patient satisfaction with nursing care is widely recognized as a key indicator of overall hospital service quality. Assessing patient satisfaction from a patient-centered perspective has become an essential part of modern quality management systems in hospitals. Since nursing care constitutes a fundamental part of healthcare delivery, its …
Published in Journal of Nursing Science & Practice · Vol. 15, Issue 2, 2025 · pp. 9–16 Read article
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Smart Trolley System for Retail Stores: A Node MCU-Based Approach for IoT Integration
Abstract: This project report presents the design, development, and implementation of an RFID and IoT-based Smart Trolley System. The project is a collaborative effort undertaken by a group of dedicated individuals. The primary objective is to enhance the traditional shopping experience by leveraging advanced technologies to improve efficiency, convenience, and data analytics in retail environments. The Smart Trolley System integrates Radio-Frequency Identification (RFID) technology and the Internet of Things (IoT) to …
Published in Journal of Semiconductor Devices and Circuits · Vol. 11, Issue 2, 2024 Read article
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Flavor Flow: Web Implementation of Food Ordering System
Abstract: Our proposed framework is a web food request framework that enables customers to use it easily. It subdues the disadvantages of the queuing system. The proposed framework could serve as a platform for convenient online food ordering from restaurants. This system enhances the process of receiving orders from customers. The online food ordering system presents a menu online, allowing customers to place orders according to their preferences easily. Additionally, customers …
Published in E-Commerce for Future & Trends · Vol. 11, Issue 3, 2024 · pp. 11–15 Read article
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Sentiment Analysis of E-Commerce Reviews using Machine Learning
Abstract: In e-commerce, sentiment pertains to the emotional responses, opinions, or perceptions that customers have about their online shopping experiences, including factors like product quality, service, and various processes such as ordering, shipping, and customer support. Sentiment analysis, which involves machine learning techniques, plays a crucial role in deciphering these sentiments. By using sentiment analysis, companies can obtain valuable insights from customer feedback from diverse online sources, including social media, surveys, …
Published in Journal of Operating Systems Development & Trends · Vol. 11, Issue 3, 2024 · pp. 25–37 Read article
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Performance and Stability in Cross-platform Application Development
Abstract: In the field of construction and contracting, effective communication between contractors and clients is crucial to the successful implementation of projects. This mobile-based application serves as a critical medium to build an open, friendly, and transparent environment between the two stakeholders involved. The application offers contractors a deep search-and-select platform where they can offer quality service and communicate comprehensively with clients well before the final contracts are closed. The platform …
Published in Journal of Mobile Computing, Communications & Mobile Networks · Vol. 11, Issue 3, 2024 · pp. 28–34 Read article
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Metro Systems' Role in Reducing CO2 Emissions in Urban Transport
Abstract: To better understand the impact of metro systems on reducing CO2 emissions in urban transport, a detailed analysis is required. This analysis should evaluate both the direct and broader effects of metro networks on the overall urban transportation system. It is crucial to quantify the actual contribution of metro systems in cutting CO2 emissions by considering the entire transport network. The evaluation should include not only the emissions generated by …
Published in Trends in Transport Engineering and Applications · Vol. 11, Issue 3, 2024 · pp. 19–22 Read article
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Prediction of Customer Churn Using Machine Learning Classification Models
Abstract: Customer churn prediction is a critical task in both the telecommunication and medical industries, where retaining customers or patients is essential for ensuring long-term profitability and maintaining high-quality service. To address this, a range of machine learning models—including logistic regression, decision trees, random forests, gradient boosting machines, and support vector machines—were employed to accurately forecast churn behavior. Prior to model training, the dataset underwent thorough preprocessing, which included handling missing …
Published in Journal of Computer Technology & Applications · Vol. 16, Issue 2, 2025 · pp. 86–92 Read article