Search
120 articles for “customer service”
-
Developing Techniques for Controlling Different Aspects of Text Generation Such as Tone and Contents
Abstract: Large Language Models (LLMs) have shown excellent text creation quality in Natural Language Processing (NLP). However, LLMs have to satisfy ever-more-complex standards in real-world applications. LLMs are supposed to meet specific user goals, like as mimicking specific writing styles or producing material with poetic richness, in addition to eliminating inaccurate or objectionable content. Controllable Text Generation (CTG) techniques were developed in response to these diverse demands. They guarantee that outputs …
Published in Recent Trends in Programming languages · Vol. 12, Issue 2, 2025 · pp. 34–39 Read article
-
E-Commerce Study Using AR/VR and Ethical Convergence of Commerce
Abstract: The landscape of E-commerce is undergoing a fundamental transformation, shifting from a platform-centric model of transactional exchange to an immersive, ecosystem-driven experience. This analysis examines the critical trends and disruptive forces that define the immediate and long-term trajectory of digital commerce. The study identifies three foundational pillars driving future growth: Hyper-Personalization via Generative AI, Spatial Commerce (AR/VR Integration), and Sustainable Supply Chain Resilience. Future E-commerce will be characterized by the …
Published in E-Commerce for Future & Trends · Vol. 12, Issue 3, 2025 · pp. 20–26 Read article
-
The Future of Robotics: A Review of AI-Enabled Robotics Research, Development, and Applications
Abstract: Robotics powered by artificial intelligence (AI) is transforming contemporary industries by empowering machines to learn, adapt, and operate on their own in intricate, changing contexts. The breadth and capabilities of automation have been greatly expanded by the convergence of AI technologies with robots, including machine learning, deep learning, computer vision, and natural language processing (NLP). With an emphasis on technological advancements, application areas, and research advances, this study examines current …
Published in International Journal of Robotics and Automation in Mechanics · Vol. 3, Issue 2, 2025 · pp. 33–38 Read article
-
Emotions and Artificial Intelligence in Finance: Exploring the Relationship
Abstract: The integration of Artificial Intelligence (AI) into financial systems has profoundly transformed the industry, providing unprecedented efficiency, accuracy, and speed in decision-making processes. These technological advancements have streamlined operations, reduced human errors, and enabled more informed decision-making based on vast datasets analyzed in real-time. However, the role of emotions in finance remains a critical factor that cannot be ignored. Human emotions, such as fear, greed, and optimism, frequently drive market …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 15, Issue 1, 2025 · pp. 11–17 Read article
-
Navigating Higher Education: Investigating the Efficacy of College Enquiry Chatbots
Abstract: College Enquiry A chatbot is a kind of online application, and this project's primary goal is to give information about colleges. It only provides information on colleges. Something along the lines of "How many branches in college? "How many pupils are in each branch? "By adding some more features and making some improvements we can embed this project into the working site of the college. A chatbot is a software …
Published in Journal of Instrumentation Technology & Innovations · Vol. 13, Issue 3, 2023 · pp. 7–11 Read article
-
Reducing the Bullwhip Effect in a Supply Chain using Artificial Intelligence Technique
Abstract: The bullwhip effect in a supply chain leads to various inefficiencies like excessive inventory, quality problems, higher raw material costs, and poor customer service, which can be reduced by coordination and collaboration among partners of a supply chain with time bound information sharing; it requires full integration. However, full integration of the organizations of a supply chain is not possible in real case scenario due to existing differences of functions, …
Published in Journal of Production Research & Management · Vol. 4, Issue 2, 2014 · pp. 31–42 Read article
-
An Overview of the Contemporary GSM system in Digital world
Abstract: This undertaking is geared toward the layout and implementation of the continued studies onthe M2M wi-fi communique of diverse machines and gadgets in cellular networks is a fast-growing business and application location in the enterprise, maintenance enterprise,customer service, safety, and banking areas. This assignment presents the layout andimplementation of a far flung manipulate system by using the GSM cell verbal exchangenetwork. The design integrates the tool to be managed, the …
Published in Journal of VLSI Design Tools and Technology · Vol. 10, Issue 1, 2020 · pp. 1–6 Read article
-
Research on the Field of Social Robotics and HRI
Abstract: One of the most fascinating trends in recent technology is “Social Robots”, born out of human intelligence. Soft Robots will soon become a vital organ of Human civilization. Social robots are robots that are designed in such a way that they can interact with other living organisms. The detailed study of interactions between a Social robotic system and humans is crucial in developing this technology. With the progress in this …
Published in Trends in Electrical Engineering · Vol. 11, Issue 1, 2021 · pp. 24–35 Read article
-
Smart Service Solutions AI: AI-driven Multimodal Search for Home Appliance Support
Abstract: The global home appliance services market is projected to reach USD 1,203.11 billion by 2032, driven by smart household appliances. Essential services like installations, maintenance, and repairs ensure optimal performance and longevity, leading to higher customer satisfaction and loyalty. The service station partner ecosystem is crucial for ongoing support and profitability. However, challenges such as identifying the right manuals, finding relevant parts, and providing accurate instructions must be addressed to …
Published in Journal of Instrumentation Technology & Innovations · Vol. 15, Issue 3, 2025 · pp. 27–43 Read article
-
Sentiment Analysis of E-Commerce Reviews using Machine Learning
Abstract: In e-commerce, sentiment pertains to the emotional responses, opinions, or perceptions that customers have about their online shopping experiences, including factors like product quality, service, and various processes such as ordering, shipping, and customer support. Sentiment analysis, which involves machine learning techniques, plays a crucial role in deciphering these sentiments. By using sentiment analysis, companies can obtain valuable insights from customer feedback from diverse online sources, including social media, surveys, …
Published in Journal of Operating Systems Development & Trends · Vol. 11, Issue 3, 2024 · pp. 25–37 Read article
-
LTE-WI-FI Aggregation in SDN Using Direct Concurrent Bandwidth Aggregation Model
Abstract: In recent years, networks are loaded with heavy traffics due to increased online demands with diverse levels of QoSs (quality of services) required by customers resulting in complex challenges for network service operators. Significant increases in mobile data traffics using WiFi technologies use a concept called WiFi offloading which render only fifty percent of the traffic. These help in reducing network loads of cellular networks with optimal choices. Therefore, the …
Published in Journal of Telecommunication, Switching Systems and Networks · Vol. 10, Issue 3, 2023 · pp. 18–24 Read article
-
Information-Based Decision in Telecommunication: A Web GIS Approach
Abstract: Nowadays, information advantage and utilization has become a very important topic. Technology is rapidly changing and advantage depends more and more on the amount of information that is available in real time. Geographic Information System (GIS) is of great importance in accomplishing modern day task of information management. This paper focuses on the direct application of GIS solutions to telecommunications sector, how to achieve maximum output, reduce cost of service …
Published in Journal of Geotechnical Engineering · Vol. 2, Issue 3, 2015 · pp. 6–9 Read article
-
A review on Advanced Materials for Sustainable Innovation and Innovative Applications in Chemical Engineering
Abstract: High level materials assume a vital part in driving feasible mechanical headways across different enterprises. This comprehensive review paper aims to provide an in-depth analysis of the properties, synthesis methods, and potential applications of advanced materials, focusing particularly on nanomaterials, biomaterials, and smart materials. These materials exhibit unique characteristics that render them indispensable for a wide array of applications, spanning energy storage, environmental remediation, healthcare, and electronics. Nanomaterials, characterized by …
Published in Emerging Trends in Chemical Engineering · Vol. 11, Issue 1, 2024 · pp. 59–79 Read article
-
The Futuristic Outlook of E-Commerce in India
Abstract: In the past ten years, India has witnessed extraordinary growth in e-commerce, which can be attributed to the proliferation of smartphones, the growing middle class, and the increasing number of people who have access to the internet. The retail scene has been revolutionized by major firms such as Amazon and Flipkart, as well as growing local platforms, which offer a diverse range of items and services. A further acceleration of …
Published in E-Commerce for Future & Trends · Vol. 11, Issue 3, 2024 · pp. 1–10 Read article
-
Transformative Impact of Artificial Intelligence on Telecommunications: Network Optimization, Predictive Maintenance, and Personalized User Experience
Abstract: This paper explores the transformative impact of Artificial Intelligence (AI) in telecommunications, focusing on network performance optimization, predictive maintenance, personalized user experiences, and ethical and regulatory challenges. AI technologies enhance communication networks by optimizing resource allocation, reducing latency, and increasing throughput through real-time adjustments and predictive analytics. Predictive maintenance, enabled by AI, helps prevent failures, reduce downtime, and lower maintenance costs by anticipating issues. The study also delves into AI's …
Published in Journal of Telecommunication, Switching Systems and Networks · Vol. 12, Issue 1, 2025 · pp. 27–36 Read article
-
Designing Intelligent Agents for Effective Collaboration with Human in Complex Environment
Abstract: An intelligent agent is a self-governing system that can take action to accomplish its goals based on how it perceives its surroundings. This paper introduces a newly designed humanoid robot that demonstrates significant advancements in performance, reliability, durability, energy efficiency, and environmental sustainability. The design emphasizes a bio-inspired musculoskeletal system, enabling natural and flexible motion while improving operational lifespan. A self-repair system is integrated to allow the robot to address …
Published in Journal of Control & Instrumentation · Vol. 16, Issue 3, 2025 · pp. 1–7 Read article
-
A Review on Smart society and innovations in education
Abstract: Today, discussions over the prospects of digital technology in education are increasingly viewed as part of the larger approach to educational innovation. Despite the fact that education systems and institutions are really not slow to react, important barriers appear to exist. Preventing digital technologies from attaining their complete potential in educational institutions and teaching and learning practices. Learners can learn more effectively, efficiently, flexibly, and comfortably due to the advancement …
Published in Journal of Instrumentation Technology & Innovations · Vol. 12, Issue 1, 2022 · pp. 1–5 Read article
-
Navigating Privacy and Security in Cloud Computing
Abstract: Cloud computing has rapidly evolved, serving as a cornerstone for storage, information processing, and various applications. Its adoption has surged across enterprises and small businesses alike, offering them efficient means to store and process data. However, alongside its undeniable benefits, the cloud also presents inherent risks to privacy and security, as data traverses and resides on remote servers. Employing tactics such as data encryption, multifactor authentication, access control, and intrusion …
Published in Recent Trends in Parallel Computing · Vol. 11, Issue 2, 2024 · pp. 1–10 Read article
-
A Trust-Enhanced Security Architecture for Authenticating Customer Records in Banking Institutions
Abstract: The growing digital disruption of banking and financial services has completely altered the face of customer onboarding, money transactions, and financial service deliveries. Even as digital technologies provide unparalleled levels of efficiency and accessibility for consumers of financial services, they have also presented new challenges that are equally daunting. Among the growing number of financial threats that digital technology has spawned is the risk of synthetic identity fraud. Unlike identity …
Published in Journal Of Network security · Vol. 14, Issue 1, 2026 · pp. 16–22 Read article
-
Impact of IoT in Banking Processes
Abstract: The Internet of things (IoT) represents the next phase of the digital world that is expanding rapidly and transforming the lives of customers. While the Internet does not usually extend beyond the electronic world, connected objects represent the extension of internet of things and places with the adaptations of IOT in personalized services like online banking. Contactless payment technologies are demanding convenient and personalized services in IoT base banking application …
Published in International Journal of Mobile Computing Technology · Vol. 1, Issue 1, 2023 · pp. 1–7 Read article