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321 articles for “qualitative services”
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E-Service Quality: A Review
Abstract: With ascent of the net and also the economic process of market, corporations accepted and adopted the new data and communication technology to supply e-services to their customers. This paper addresses e-service quality issue within the electronic marketplace. The purpose of this paper is to increase what are the most service quality dimensions within the realm of e-service. The paper explores e-service quality dimensions supported a review of the development …
Published in E-Commerce for Future & Trends · Vol. 2, Issue 2, 2015 · pp. 19–26 Read article
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A Review of Service Quality and Its Evaluation Methods: The Indian School of Thought
Abstract: AbstractService quality is the overall impression of relative inferiority/superiority of the organization and its services to the consumers. This study explores the evolution and development of service quality concept in the Indian setting through an appraisal of 24 landmark models relevant to both manufacturing and service organizations. The main objective of this paper is to highlight the evolution, development and current status of service quality concept and its measurement models …
Published in E-Commerce for Future & Trends · Vol. 4, Issue 3, 2017 · pp. 1–12 Read article
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Tools to study Service Quality and User Satisfaction level for Law Databases: A Basic Outline for Future Research
Abstract: Testing of User satisfaction has to study what are the things which are contributing for user satisfaction. Assessment of User satisfaction is the most important and recognized library outcomes measurement. Physical appearance and ambience of library facilities is also important part of assessment. In other way, assessments are the user’s collective experience of service quality measure. It is nothing but the gaps between their expectations of good service and also …
Published in Journal of Advancements in Library Sciences · Vol. 6, Issue 1, 2019 · pp. 265–267 Read article
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Improving Service Quality of Hotel Business using Collective QFD and Signal to Noise Ratio
Abstract: In recent studies, it is found that tourism industry has become one of growing industry in the World. Ever growing tourism industry has a major contribution towards escalation of hotel business. Hotel business performance is essentially decided by customer satisfaction. Customer satisfaction is a key indicator and determined by customer expectation and perception towards services offered by hotel. This study focuses on Case Hotel in Goa, India. In recent years …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 9, Issue 1, 2019 · pp. 34–41 Read article
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Emotional Intelligence and its Impact on Service Quality–An Empirical Study on Garment Retail Stores of Jammu City
Abstract: Today, employers cannot afford to loose quality employees because of the competition. If they do, then leftemployee working with different company can turn-out as a threat for your company in future. Fundamental canbe applicable for any sector or for any industry, but negative impact will be more on retail sector–being the lastbut closest element of distribution channel to the customers. The purpose of this research paper is to find outrelationship …
Published in Journal of Construction Engineering, Technology & Management · Vol. 1, Issue 1-3, 2011 · pp. 1–14 Read article
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A Survey on Quality Team Effectiveness in Modern Service Factories
Abstract: In today’s increasingly competitive environment, service‐oriented factories—i.e., operations that deliver services rather than physical goods but use a factory‐style process (such as outsourcing centres, shared service centres, processing hubs, digital service factories)—are under pressure to enhance both quality of output and team effectiveness. This survey paper explores the role of quality teams within modern service factories, and investigates the factors influencing their effectiveness, the mechanisms by which they contribute to …
Published in Journal of Production Research & Management · Vol. 15, Issue 3, 2025 · pp. 25–30 Read article
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Imputing Missing Data Analysis in Web Service Quality Dataset for Improving QoS Prediction
Abstract: AbstractThe web services at present have countless options for similar tasks. This wide range in web services induce challenge to choose the best service among all available. QoS prediction is a key of the selection but it is very time-consuming affair. Any prediction strategy relies on accuracy and completeness of available data, especially in case of QOS Prediction. Feedback, throughput and response time are the major attribute that should not …
Published in Recent Trends in Programming languages · Vol. 6, Issue 2, 2019 · pp. 8–22 Read article
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Indicators of Hospital Service Quality Using Mortality Statistics
Abstract: Death rates have long been used by hospitals as a reliable benchmark for assessing the quality of their medical services. The goal of this study was to determine the gross death rate (GDR) and net death rate (NDR) in King Fahad hospital in Jeddah, Kingdom of Saudi Arabia (KSA), as well as the demographic features of deaths in 2000 according to ICD-10 as indices of hospital treatment quality, from 1994 …
Published in Research & Reviews : Journal of Statistics · Vol. 10, Issue 3, 2021 · pp. 44–47 Read article
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Adaptive Routing Protocol to Optimize the Quality of Service of MANET Using Neural Network
Abstract: A MANET is a group of mobile nodes that create a temporary network without relying on centralized administration or standard supporting devices, often functioning as a conventional network. These dynamic environments present significant challenges for traditional routing and switching protocols, particularly in delivering Quality of Service (QoS) benchmarks such as bandwidth, latency, packet delivery ratio, and robustness. This study proposes an Adaptive Routing Protocol (ARP) leveraging Neural Network (NN) techniques …
Published in Journal of Mobile Computing, Communications & Mobile Networks · Vol. 12, Issue 3, 2025 · pp. 01–09 Read article
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Measurement of Service Satisfaction of Mobile (Cellular) Services of India
Abstract: Nowadays, the mobile industry in India has developed to be very competitive, as different cellular companies jostle for the attention of subscribers. One of the key challenges confronting these cellular companies is how they manage their service quality, which holds a great importance to customer satisfaction. Service quality and customer satisfaction are very essential in maintaining customer loyalty. In this paper, an attempt is made for concrete and measurable improvements …
Published in Journal of Mobile Computing, Communications & Mobile Networks · Vol. 2, Issue 1, 2015 · pp. 5–12 Read article
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Quality of Services (QoS) in Linux Operating System
Abstract: Quality of Service (QoS) is a fundamental characteristic of contemporary computer networks, enabling the prioritization of network traffic and the allocation of network resources according to specific criteria. The Linux operating system provides a powerful set of QoS tools, including Traffic Control, Differentiated Services, and Network Emulator. These utilities enable you to establish traffic categories, impose bandwidth constraints, and give precedence to traffic according to diverse criteria such as IP …
Published in Journal of Operating Systems Development & Trends · Vol. 10, Issue 2, 2023 · pp. 1–5 Read article
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OQPMSAV: Opportunistic Quality of Services Provisioning for Multimedia Services using Artificial Neural Network
Abstract: Vehicular ad hoc network is used to provide services related to traffic safety and user requirements. In VANET, applications are designed for users from various domains automobile company, road safety authority, advertisement industries, personal entertainment. Applications developer requires efficient utilization of available networking resources. VANET is witnessed of continuous support form researchers, developer, government authorities and vehicles manufactures. In VANET, vehicles are designed to move at high speed which causes …
Published in Journal of Communication Engineering & Systems · Vol. 8, Issue 1, 2018 · pp. 29–42 Read article
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Role of Private Health Sector in Provision of Quality Health Service in Developing Countries: Does the Private Health Sector Contribute to Achieve Health-Related MDGs? A Systematic Review
Abstract: The private health sector may be defined as comprising all healthcare providers who exist outside the public sector, whether their aim is philanthropic or commercial, and whose aim is to treat illness or prevent diseases. The existing potential in the private health sector should be exploited well. Governments in low income countries can apply various strategies to work together with the private sector, such as giving training, applying regulatory and …
Published in Research and Reviews : A Journal of Immunology · Vol. 5, Issue 3, 2015 · pp. 7–13 Read article
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Creative Use of Mobile Phone for Providing Quality Library Services
Abstract: AbstractThe present paper focuses on new trend in library and information science, i.e., mobile based library services. Mobile based service give faster access to academic user because it is more convenient, collaborative, and portable. At present day mobile become more basic need of human being. In changing era the mobile technology become more helpful to provide library services because tremendous change in information technology affects the user needs. Today the …
Published in Journal of Advancements in Library Sciences · Vol. 6, Issue 1, 2019 · pp. 32–34 Read article
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Vetinformatics: A New Paradigm for Quality Veterinary Services
Abstract: AbstractInfectious disease management in animals is a tedious task in the developing world. Computational advancements in medical sciences play a crucial role in the drug development and research. Clinical trials may have the limitations due to the ethical issues, hence a new arena has been used to explore for minimization of animal modelling. “Vetinformatics” is the new approach which deals with databases, proteomics, genomics, drug designing, phylogenetics etc. in veterinary …
Published in Research and Reviews : Journal of Veterinary Science and Technology · Vol. 5, Issue 2, 2016 · pp. 16–19 Read article
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Attitude of Senior Nurses Regarding Trainee Nurses Involvement in Quality Health Care Service
Abstract: It has long been recognized that a dynamic relationship exists between the patient and the quality of care provided. “Assessing the Attitude of Staff Nurse Regarding Nursing Student Involvement in Quality Health Care Service in IMS&SUM Hospital” The aim of the study to assess the attitude of staff nurses towards nursing student involvement in quality health care service. Total no of sample taken are 100 samples. The samples used in …
Published in Journal of Nursing Science & Practice · Vol. 12, Issue 3, 2022 · pp. 1–6 Read article
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User Satisfaction of Library Resources and Services in Central University of Kashmir: An Evaluative Study
Abstract: This paper examined the user satisfaction and quality of service provided by Central University of Kashmir (CUK) from the perspective of the users of the library. The study assessed the users’ perceptions of the services and determined the level of user satisfaction at the CUK. The intention of the study was to measure the users’ perceptions of the quality of the collections, library facilities and staff services. The results will …
Published in Journal of Advancements in Library Sciences · Vol. 6, Issue 3, 2019 · pp. 1–8 Read article
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Usage of Internet by Students, Research Scholars and Faculty Members of Selected State and Private University Libraries of Haryana: A Study
Abstract: This paper aims to investigate the use of Internet by the students, research scholars and faculty members of four state University libraries and two private University libraries of Haryana, namely, Maharshi Dayanand University Rohtak; Kurukshetra University Library, Kurukshetra; Guru Jambheshwar University Library, Hisar; J.C. Bose University of Science and Technology Y.M.C.A. library Faridabad. The private universities include O.P. Jindal Global University Library, Sonepat and Lingaya’s University Library, Faridabad. Objectives of …
Published in Journal of Advancements in Library Sciences · Vol. 7, Issue 3, 2020 · pp. 10–18 Read article
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Assessment of Quality of Postnatal Care Services Offered to Mothers in Hospitals of Tigray Ethiopia, 2016
Abstract: Each year, 287,000 women die from complications related to pregnancy and childbirth, and about 99% of these deaths occur in developing countries. The first hours, days and weeks after childbirth are a dangerous time for both the mother and newborn infant. Postnatal care prevents the great majority of maternal and child morbidity and mortality. This study therefore, aims to assess quality of postnatal care services offered to mothers in Tigray …
Published in Research and Reviews : A Journal of Medical Science and Technology · Vol. 6, Issue 1, 2017 · pp. 11–19 Read article
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Key Satisfaction Determinants of Online Shopping: A Study of Indian Buyers
Abstract: Online shopping has emerged as a first choice among Indian buyers. Over the years, customers’ trust for online shopping sites has increased significantly. Due to the large number of players in e-commerce industry, the competition has become very intensive which means better, cheaper and wider choice of products for customers. On the other hand, customers have some privacy concern when they are likely to shop online. This study tries to …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 8, Issue 2, 2018 · pp. 47–55 Read article