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120 articles for “customer service”
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AI-Driven Promotion Platforms: Increasing Customer Engagement in Banking
Abstract: Artificial Intelligence has been in talk since data was considered as an asset. Using this data, prolific information has been extracted to gather detailed information and create datasets. Artificial intelligence is shaping the narrative of the world in the 21st century. It has become a driving force behind innovation, influencing various industries and redefining traditional practices. Artificial intelligence has revolutionized customer engagement strategies across industries, particularly Banking. This study explores …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 12, Issue 1, 2025 · pp. 87–92 Read article
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Evaluating Smart Energy Meter Technologies for Optimized Smart Grid Performance
Abstract: The population is growing and there is an increased need for energy due to industrial development. Customers must become more conscious of their energy use if they hope to increase energy efficiency. Utilities have been creating new electric energy meters, or “smart meters”, in recent years. Compared to a typical energy meter, a smart meter is a digital energy meter that measures electrical energy use and gives additional information. The …
Published in International Journal of Advanced Control and System Engineering · Vol. 2, Issue 1, 2024 · pp. 19–24 Read article
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Smart Energy Meter Using IOT
Abstract: Due to the increasing development of the human population and their reliance on electricity, the demand for power has increased, leading to a shortage of electricity at peak hours. Resolving the energy issues requires updating the electrical infrastructure. Energy distribution and consumption scenarios can be addressed by the application of Internet of Things (IoT) technologies. Power optimization, power card facilities, automatic billing, and providing users with relevant energy consumption data …
Published in International Journal of Electrical Power and Machine Systems · Vol. 1, Issue 2, 2023 · pp. 16–21 Read article
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EZZY FUEL: An On-Road Fuel Delivery Application with Smart Reminder System
Abstract: Are you forgetting to fuel your vehicles on time? We bring you a solution by developing an “On-Road Fuel Demand Delivery Application with Smart Reminder System”. Such kind of fuel delivery is in practice in the US and UK and will attract many Indians too. This application when transformed into a business model will ease the lives of common people. We develop a customizable mobile on-road fuel demand delivery app …
Published in Research & Reviews: A Journal of Embedded System & Applications · Vol. 10, Issue 2, 2022 · pp. 34–60 Read article
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CALMA: A Personalized Android-based Salon Appointment Booking System
Abstract: Amidst the hustle and bustle of modern life, discovering moments of calm and self-nurturing is a precious indulgence. The CALMA salon appointment application is a revolutionary solution designed to bridge the gap between tranquility and the beauty and grooming industry. The research aims to provide users with an intuitive, user-friendly, and informative platform that seamlessly integrates the technologies of Flutter, Figma, Firebase, Spring Boot, and MySQL. CALMA goes beyond being …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 11, Issue 2, 2024 · pp. 109–121 Read article
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Implementation of Maintenance Quality Function Deployment in Kulfi Ice Cream Making Industry
Abstract: Quality Function Deployment (QFD) is a technique in Total Quality Management (TQM) that is used to effectively convert vague customer voices into technical language. It is used to set effective targets for enhancing the products and services provided by an organization. Total Productive Maintenance (TPM) is a reliable method for achieving high quality in maintenance engineering. TPM does not include a technique to incorporate Voice of Customers (VOC) in its …
Published in Journal of Production Research & Management · Vol. 14, Issue 3, 2024 Read article
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Emotional Intelligence and its Impact on Service Quality–An Empirical Study on Garment Retail Stores of Jammu City
Abstract: Today, employers cannot afford to loose quality employees because of the competition. If they do, then leftemployee working with different company can turn-out as a threat for your company in future. Fundamental canbe applicable for any sector or for any industry, but negative impact will be more on retail sector–being the lastbut closest element of distribution channel to the customers. The purpose of this research paper is to find outrelationship …
Published in Journal of Construction Engineering, Technology & Management · Vol. 1, Issue 1-3, 2011 · pp. 1–14 Read article
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Exploring Artificial Intelligence in the Finance Sector
Abstract: Artificial intelligence (AI), machine learning (ML), and progressive algorithms illustrate a substantial technological leap with wide applications across sectors like automobiles, healthcare, gaming, finance, entertainment, and more. The foremost objective of AI is to produce intelligent, independent systems capable of self-sustaining decision-making. This study delivers a concise summary of AI, concentrating on its transformative influence on finance, especially within banking, asset firms, derivatives markets, and insurance enterprises. It summarizes the …
Published in E-Commerce for Future & Trends · Vol. 11, Issue 3, 2024 · pp. 16–23 Read article
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A Mini Review of Synthesis and Applications of Functionally Graded Materials
Abstract: Material composition or microstructure varies gradually along the thickness over a specific volume in functionally graded material (FGM) that results in spatial change in properties like thermal conductivity, strength, stiffness, electrical, magnetic, and light properties, etc. Application of the concept of FGM leads to a single product that has multiple properties in it as demanded by the operational or functional requirements of the product under service conditions. It also allows …
Published in Journal of Polymer & Composites · Vol. 14, Issue 1, 2026 · pp. 54–65 Read article
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Design and Implementation of an Online Food Ordering System
Abstract: This study illustrates how the Online Food Ordering System has been tailored specifically to address the operational needs of Hotel Ambika, a semi-urban establishment. The system is designed to offer customers a smooth and interactive experience, allowing them to navigate through an organized menu, personalize their orders, and complete transactions with minimal effort. By using secure payment gateways and a virtual cart for easy order management, the system ensures a …
Published in Journal of Computer Technology & Applications · Vol. 16, Issue 2, 2025 · pp. 106–115 Read article
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Privacy Preserving Cloud Data Access using Control and Automation Technique
Abstract: At gift the mankind are steadily relying extra on some of online garage stores to again up ourrecords or for the use of it in real time which gives an anywhere, anytime get admission to.These kinds of services convey with it, worries of safety and privacy weaknesses for all of theservices supplied via them for the reason that customers statistics are stored and maintainedout of user’s premises. This paper portrays …
Published in Journal of VLSI Design Tools and Technology · Vol. 10, Issue 1, 2020 · pp. 11–14 Read article
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Thermal Spray Coating an alternative coating solution in place of The Traditional Hot Dipped Galvanizing Process in Present Industrial Scenario
Abstract: In present scenario the Thermal Spray Coating is prestigious alternative solution to replace traditional Hot Dipped Galvanizing Coating as an alternative solution for new and existing structures in industries and offering a range of benefits for long durability and maintenance free solution for more than 25 years in service. There is no weld life for site application in case of Hot Dip Galvanized Structure and may customers have issue with …
Published in Journal of Thin Films, Coating Science Technology & Application · Vol. 11, Issue 3, 2024 · pp. 08–15 Read article
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E-Commerce Bike Selling Website
Abstract: “RideXpert”, a selling website, is an online platform designed to facilitate the buying and selling of bicycles. Its purpose is to connect sellers and buyers conveniently and efficiently, eliminating geographical limitations and allowing for a broader market reach. These websites typically feature a diverse range of bicycles, catering to various preferences and needs, including road bikes, mountain bikes, hybrids, and more. To facilitate the purchasers many useful features have been …
Published in Journal of Web Engineering & Technology · Vol. 11, Issue 3, 2024 · pp. 15–21 Read article
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Smart Trolley System for Retail Stores: A Node MCU-Based Approach for IoT Integration
Abstract: This project report presents the design, development, and implementation of an RFID and IoT-based Smart Trolley System. The project is a collaborative effort undertaken by a group of dedicated individuals. The primary objective is to enhance the traditional shopping experience by leveraging advanced technologies to improve efficiency, convenience, and data analytics in retail environments. The Smart Trolley System integrates Radio-Frequency Identification (RFID) technology and the Internet of Things (IoT) to …
Published in Journal of Semiconductor Devices and Circuits · Vol. 11, Issue 2, 2024 Read article
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Prediction of Customer Churn Using Machine Learning Classification Models
Abstract: Customer churn prediction is a critical task in both the telecommunication and medical industries, where retaining customers or patients is essential for ensuring long-term profitability and maintaining high-quality service. To address this, a range of machine learning models—including logistic regression, decision trees, random forests, gradient boosting machines, and support vector machines—were employed to accurately forecast churn behavior. Prior to model training, the dataset underwent thorough preprocessing, which included handling missing …
Published in Journal of Computer Technology & Applications · Vol. 16, Issue 2, 2025 · pp. 86–92 Read article
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Cutting-Edge Developments and Innovations in Amazon Web Services (AWS)
Abstract: In 2025, Amazon Web Services (AWS) continues to dominate the cloud computing industry through groundbreaking innovations in artificial intelligence (AI), strategic partnerships, data center advancements, and expansion into new markets. These initiatives help AWS maintain its position as a top provider of secure, scalable, and efficient cloud services, adapting to the ever-changing demands of businesses across the globe. One of AWS’s most significant advancements is its AI-driven cloud services, which …
Published in Recent Trends in Parallel Computing · Vol. 12, Issue 2, 2025 · pp. 01–08 Read article
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Smart Car Parking and Maintenance Systems: Leveraging IoT for Efficient, Sustainable Urban Transport
Abstract: One of the main objectives of the smart city aspect is to facilitate sustainable mobility, and one vital component of that is the creation of an intelligent parking system. The solution to the parking issue cities face is the allocation and monitoring of parking spaces. Using the results of this survey, we have investigated this issue. As a result, an effective parking management system is now required. We can provide …
Published in Recent Trends in Sensor Research & Technology · Vol. 11, Issue 3, 2024 · pp. 33–39 Read article
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Quality Control: A Review
Abstract: Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. There are many guidelines for quality control, which may vary; these include CLSI, CLIA, ISO, NATA, Rili BAK, and QCI. Clinical and laboratory standard Institute (CLSI) was accredited by American national standard institute …
Published in Research and Reviews : A Journal of Medical Science and Technology · Vol. 9, Issue 1, 2020 · pp. 38–46 Read article
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Optimized Web-based Online Food Ordering System: Design and Implementation
Abstract: Online food ordering systems have undergone a profound metamorphosis with the advent of digital technologies, catalyzing a pivotal shift in the operational dynamics of the gastronomic sector. This paper elucidates the conceptualization, design, and implementation of an advanced, web-based food ordering system, meticulously engineered to elevate the efficiency and sophistication of food service operations. Employing the rigorously structured Systems Analysis and Design Methodology (SSADM), this system represents a transformative departure …
Published in International Journal of Computer Science Languages · Vol. 2, Issue 2, 2024 · pp. 1–25 Read article
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Automotive Gearbox Design Based on Reliability
Abstract: A company’s reputation is very closely attached to the reliability of its products. The more reliable a product is, the more likely the company is to have a good reputation. A reliable product may not drastically affect customer satisfaction in a positive manner. However, an unreliable product will definitely attract customer dissatisfaction; thus, high reliability is a quite essential requirement for customer satisfaction. Design for reliability refers to the ability …
Published in Journal of Automobile Engineering and Applications · Vol. 2, Issue 1, 2015 · pp. 44_47 Read article