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48 articles for “customer satisfaction”
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Marine Fleet And Container Transportation In Marine Terminals And Its Effect On Increasing Products
Abstract: The advancement of technology has made sea container terminals become complex infrastructures to manage, so this should be studied and investigated by analysts and transportation experts through improving the efficiency and performance of the container terminal. However, the large number and variety of logistical activities gathered together is a major obstacle to effective decision-making processes. In most cases, logistic processes in this field are considered as NP-hard problems. In addition, …
Published in Journal of Materials & Metallurgical Engineering · Vol. 14, Issue 2, 2024 · pp. 21–27 Read article
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Smart Trolley System for Retail Stores: A Node MCU-Based Approach for IoT Integration
Abstract: This project report presents the design, development, and implementation of an RFID and IoT-based Smart Trolley System. The project is a collaborative effort undertaken by a group of dedicated individuals. The primary objective is to enhance the traditional shopping experience by leveraging advanced technologies to improve efficiency, convenience, and data analytics in retail environments. The Smart Trolley System integrates Radio-Frequency Identification (RFID) technology and the Internet of Things (IoT) to …
Published in Journal of Semiconductor Devices and Circuits · Vol. 11, Issue 2, 2024 Read article
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Understanding of Environmental and Cultural Factors Affecting Online Purchase Behavior
Abstract: Online purchase behavior is influenced by a complex interplay of environmental and cultural factors, which are critical to understanding the context of e-commerce. This research aims to explore how these factors shape consumer behavior, providing insights for businesses to enhance their online strategies. Environmental factors include technological infrastructure, economic conditions, and regulatory policies that create the backdrop against which online transactions occur. For instance, a robust internet infrastructure and favorable …
Published in Journal of Communication Engineering & Systems · Vol. 14, Issue 3, 2024 · pp. 29–36 Read article
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Flora-Vision: A Quality Assurance System For The Pharmaceutical Industry
Abstract: In contemporary pharmaceutical production, the persistent challenges of manual labor, human error, and contamination risks pose significant obstacles to efficiency and product quality. Particularly in sectors such as Ayurvedic products, cosmetics, and medicines, the need for innovation is pressing. Revolution in production process can be addressed by introducing innovative solutions and thereby challenges could be overcome. Through the utilization of advanced technology, the proposed system streamlines sample management and quality …
Published in Research and Reviews: A Journal of Pharmaceutical Science · Vol. 15, Issue 3, 2024 · pp. 53–60 Read article
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Formulation and Evaluation of Herbal Lipstick by Using Natural Coloring Agent
Abstract: These days, the market is filled with a greater number of dangerous cosmetic items. The current research provides information about herbal lipstick as a solution to this issue. The benefits, features, and biological qualities of herbal lipstick are covered. Here, we use herbal elements to create lipstick formulation with little or no adverse impacts. Because they are safe for the skin and have no negative effects, demand for herbal cosmetics …
Published in Research & Reviews: A Journal of Pharmacognosy · Vol. 11, Issue 3, 2024 · pp. 40–48 Read article
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Enhancing Wildlife Tourism Management Using Deep Learning and Particle Swarm Optimization (PSO) for Animal Detection in Wildlife Sanctuaries
Abstract: Wildlife tourism is one of the most thriving sectors, faced with huge challenges in terms of safeguarding protected areas. As demand for wildlife experiences accelerates, it becomes necessary to find efficient measures that are friendly to conservation. The use of these advanced techniques in this field such as YOLO and PSO algorithm presents a new dimension on managing wildlife tourism. To harness the abilities of these techniques, this research centers …
Published in Current Trends in Signal Processing · Vol. 14, Issue 3, 2024 · pp. 41–50 Read article
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PG Life Management System
Abstract: The PG Life management system marks a major improvement in managing affordable housing, hotels, and dining options for postgraduate students. The platform integrates tools, task management, and learning resources to increase productivity and reduce stress associated with academic success. PG Life offers a user-friendly platform with flexible features, supporting college students in maintaining academic integrity and success. Its focus on transparency and clear communication improves the hotel guest experience, fosters …
Published in Journal of Web Engineering & Technology · Vol. 12, Issue 1, 2025 · pp. 20–24 Read article
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Beyond Taste: The Impact of Sensory Design on Dining Interiors
Abstract: Dining experiences are increasingly recognized as multisensory events where the atmosphere of the environment significantly influences the overall perception of the meal. This study explores the impact of sensory design, encompassing visual, auditory, olfactory, tactile, and gustatory elements, on dining interiors. By examining the roles of color, lighting, acoustics, textures, and spatial arrangements, this study investigates how these factors contribute to customer satisfaction, behavior, and memory formation. Through an analysis …
Published in International Journal of Environmental Planning and Development Architecture · Vol. 3, Issue 1, 2025 · pp. 8–15 Read article
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Care Sched: Doctor and Patient Appointment Management
Abstract: The medical appointment system is a web application that uses PHP, JavaScript, and CSS to improve the efficiency of booking medical appointments. It features two interfaces: an admin side where patients and doctors manage their appointments and a user side where they may handle an appointment and to view records, and manage their medicines. The web platform that the system makes available provides a convenient online experience from any internet-enabled …
Published in International Journal of Computer Science Languages · Vol. 3, Issue 1, 2025 · pp. 1–12 Read article
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Industry 4.0 and Smart Supply Chains: Transforming Supply Chain Processes for Enhanced Efficiency and Sustainability
Abstract: The fourth industrial revolution, or Industry 4.0, is an important transformation in how industries function via the use of cutting-edge digital technology. Supply chain management is being substantially altered by integrating technologies like blockchain, big data, automated processes, artificial intelligence, and the internet of things into typical operations of the supply chain. With the help of these technologies, corporations can design intelligent supply chains that are more effective, flexible, and …
Published in International Journal of Industrial and Product Design Engineering · Vol. 3, Issue 1, 2025 · pp. 36–41 Read article
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Optimization of Supply Chain Management Cost Reduction and Delivery Time Improvement
Abstract: Management of the supply chain is vital for every company's success. Businesses can cut expenses and speed up delivery by effectively regulating the flow of goods and services. In this study, we will explore the various strategies and best practices in supply chain management that can help achieve these objectives. We will delve into the importance of efficient sourcing, inventory management, and logistics to streamline operations and optimize the supply …
Published in Journal of Production Research & Management · Vol. 15, Issue 1, 2025 · pp. 15–21 Read article
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Comparative Performance Study: Deterministic vs. Probabilistic Models in Retail Chains
Abstract: The finished goods, raw materials, and product stock that a business has on hand for sale are referred to as inventory. They enable the companies to achieve their sales levels and are a chance to cost control and decision making. It is a huge asset to a manufacturing firm. Inventory model permits forecasting of quantities of raw material, inventory and spare parts of the equipment to a very high level …
Published in Recent Trends in Mathematics · Vol. 2, Issue 1, 2025 · pp. 1–6 Read article
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A Comprehensive Food Delivery System
Abstract: The demand for quick as well as efficient food delivery options has escalated, especially in the digital era for sought-after items such as pizza. Existing systems often lack any real-time communication, and due to order status being uncertain, customer dissatisfaction subsequently arises. This project aims to develop a real-time pizza order tracker app using Node.js, Express.js, as well as MongoDB, to address these gaps by providing instant updates and a …
Published in Current Trends in Information Technology · Vol. 15, Issue 3, 2025 · pp. 01–10 Read article
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Quick Service: A Scalable Multi-Service Web Platform—A Microservices Approach for Seamless Integration
Abstract: This study proposes a model designed to save both time and cost for individuals seeking convenient access to a variety of services. In today’s fast-paced lifestyle, people often require quick and reliable solutions that can be tailored to their immediate needs. Our approach focuses on delivering multiple on-demand services that can cater to both individuals and businesses, ensuring that essential tasks are completed efficiently and on time in many emerging …
Published in Journal of Open Source Developments · Vol. 12, Issue 3, 2025 · pp. 26–45 Read article
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Critical Review on Photocatalytic Polymer Nanocomposites for Indoor Air Purification in Hotels
Abstract: The indoor air quality has become a key measure of health, comfort, and customer satisfaction of a hospitality setting. The challenges that continually affect hotels especially because of volatile organic compounds (VOCs), particulate matter, and microbial pollutants that are present in cleaning agents, furnishing, and human activity. In this regard, the photocatalytic polymer nanocomposites are one of the sustainable and efficient means of purifying indoor air. These materials combine photocatalysts …
Published in Journal of Polymer & Composites · Vol. 14, Issue 2, 2026 · pp. 527–541 Read article
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Enhancing Customer Engagement with AI-Driven Movie Recommenders: Integrating Neural Collaborative Filtering, Sentiment Analysis, and Conversational Agents
Abstract: In today’s competitive digital landscape, user engagement is a critical factor for the success of entertainment platforms, especially those offering movie recommendations. This study introduces a comprehensive AI-driven framework designed to enhance customer interaction, satisfaction, and loyalty through the intelligent integration of multiple deep learning models. The system combines three core components: Neural Collaborative Filtering (NCF) for generating personalized movie recommendations based on user behavior and preferences, Long Short-Term Memory …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 12, Issue 3, 2025 · pp. 45–54 Read article
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The Overview of Software Testing: Types, Methods, and Levels
Abstract: Software development life cycle (SDLC) is a software development model consisting of different phases i.e., analysis, design, coding, testing, deployment, and maintenance. The analysis phase is the primary phase in which all the requirements are gathered and analysed which is further used for designing and coding. The next phase is testing. Software testing is a process of evaluating software so as to check whether it satisfies the requirements of the …
Published in Journal of Software Engineering Tools & Technology Trends Read article
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Significance of Lighthing Design
Abstract: Lightning design plays a pivotal role in both architectural and interior design, impacting aesthetics, functionality, and psychological well-being. This research investigates the multifaceted influence of lighting on human emotions, cognitive functions, and overall mental well-being within built environments. Moreover, it explores the visual comfort aspects of lighting design, emphasizing its significance in minimizing glare, shadows, and eye strain to optimize occupant satisfaction. Through a series of case studies, this study …
Published in International Journal of Rural and Regional Development · Vol. 2, Issue 1, 2024 · pp. 37–46 Read article
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Assess the Complaint Handling and Service Recovery Practices in Hotels: The Case of Debark Town, Ethiopia
Abstract: This study aims to assess the complaint-handling and service recovery practices of hotels in Debark town. The service sector is an important component worldwide, encompassing transportation, communication, the hotel industry, tourism, etc. The target group for this study consisted of patrons, staff, and managers of the Simien National Park Hotel. Data were collected using a non-probability sampling technique, specifically convenience sampling for customers. The researcher selected a sample of 81 …
Published in International Journal of Sustainability · Vol. 2, Issue 2, 2025 · pp. 7–12 Read article
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A Study on Artificial Intelligence in UI/UX Design
Abstract: User interface/user experience (UI/UX) design plays a crucial role in shaping how users interact with and perceive digital platforms, as it directly influences usability, satisfaction, and overall engagement. In today’s rapidly advancing technological era, artificial intelligence (AI) has emerged as a transformative force across multiple industries, and UI/UX design is no exception. The integration of AI into UI/UX has fundamentally changed the way digital interfaces are conceptualized, designed, and delivered …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 13, Issue 1, 2025 · pp. 46–51 Read article