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120 articles for “customer service”
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A Comprehensive Food Delivery System
Abstract: The demand for quick as well as efficient food delivery options has escalated, especially in the digital era for sought-after items such as pizza. Existing systems often lack any real-time communication, and due to order status being uncertain, customer dissatisfaction subsequently arises. This project aims to develop a real-time pizza order tracker app using Node.js, Express.js, as well as MongoDB, to address these gaps by providing instant updates and a …
Published in Current Trends in Information Technology · Vol. 15, Issue 3, 2025 · pp. 01–10 Read article
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A MODEL DRIVEN APPROCH FOR REQUIREMENTS ENGINEERING OF INDUSTRIAL AUTOMATION SYSTEM
Abstract: A model-driven approach to developing multiple, consistent user interfaces for your application. An Abstract UI (AUI) model constrained to dialogue flow maintains the fundamental similarities of different user interfaces.. In particular, we will consider how to customize the User Interface at his AUI level by deriving and customizing dialog structures that take into account the limitations imposed by the front-end platform or novice user. The generated user interface is integrated …
Published in Journal of Mechatronics and Automation · Vol. 9, Issue 3, 2022 · pp. 1–4 Read article
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Two Phase Retrial Queue Evaluation Using DEMATEL (Decision Making Trial and Evaluation Laboratory)
Abstract: In this study, retrial queues are characterized by calls that detect that all servers are busy joining the review team, and retrying their demands in random order and at random intervals. If the server is found to be busy, customers can join the review team at a random time. But they keep making the same demands, at random or at set intervals. Recurring queues are widely used to model many …
Published in Journal of Communication Engineering & Systems · Vol. 12, Issue 3, 2022 · pp. 6–19 Read article
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Challenges & Issues in Natural Gas Distribution Industry
Abstract: Natural Gas Distribution or City Gas Distribution (CGD) in India is at a nascent stage. Before the establishment of Petroleum and Natural Gas Regulatory Board (PNGRB), the sector was unstructured and direction-less at times. With the formation of PNGRB, the safety practices of CGD business were looked into and guidelines were framed. However, the initial legal disputes within PNGRB retarded the growth. The first three bidding rounds in the sector …
Published in Journal of Petroleum Engineering & Technology · Vol. 7, Issue 2, 2017 · pp. 1–8 Read article
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Breaking Barriers: How Telemedicine is Reshaping Access and Quality in Healthcare
Abstract: Thanks to advancements in telecommunications technology, telemedicine has become a disruptive force in the delivery of healthcare, bridging geographical and accessibility gaps. This article offers a thorough examination of the advantages, difficulties, and potential applications of telemedicine in healthcare. Telemedicine has a number of benefits, one of which is that it makes healthcare more accessible, especially for underprivileged groups living in rural or isolated places. Telemedicine makes it possible for …
Published in Emerging Trends in Personalized Medicines · Vol. 1, Issue 1, 2024 · pp. 1–4 Read article
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From Concept to Creation: Reviewing the Design, Fabrication, and Application of 3D Printing Technology
Abstract: Additive manufacturing, or three-dimensional (3D) printing, has become a ground-breaking technology that goes beyond conventional production methods. 3D printing is transforming a variety of industries, including healthcare, aerospace, fashion, and automotive. It achieves this by layering materials to create objects layer by layer with unmatched flexibility, precision, and customisation. This article explores how 3D printing can change the way we manufacture solid 3D objects, as well as its uses, advantages, …
Published in International Journal of Solid State Innovations & Research · Vol. 1, Issue 2, 2023 · pp. 8–13 Read article
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Security System (Motion Capture) Based on Raspberry Pi
Abstract: This paper describes a state-of-the-art security system that uses motion capture technology to offer a reliable and flexible security solution for small-business and home settings. The Raspberry Pi, ESP32 camera module, and PIR (Passive Infrared) sensor are the three main components of the system, and they cooperate to identify and document any unusual behavior. As the system's central processing unit, the Raspberry Pi is in charge of coordinating all of …
Published in International Journal of Solid State Innovations & Research · Vol. 2, Issue 1, 2024 · pp. 30–35 Read article
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Exploring Artificial Intelligence in Operating Systems for Consumer Enhanced Experience: Knowledge-Based Interfaces for Intelligent User Experience and System Optimization
Abstract: The convergence of knowledge-based systems, machine learning algorithms, and natural language interfaces that provide dynamic and context-sensitive behavior is another foundation for this change. AI-based operating systems are important because they can enhance user experiences via automation, self-optimization, and customization. AI signifies a new era of cognitive computing, from adaptive power management for desktops and embedded systems to predictive text and voice recognition on mobile devices. Furthermore, this ability to …
Published in Journal of Operating Systems Development & Trends · Vol. 12, Issue 3, 2025 · pp. 26–30 Read article
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TQM Need and Application in the Billing Process
Abstract: This study investigates need for improvement in quality management by billing department, in the companies already certified for ISO and implementing measurement and reporting of cost of quality in the billing department. Its main purpose is to examine the gaps in the billing procedure that needs to close behind quality certification and the extent to which a firm can measure and report quality costs. A sample of 360 bills was …
Published in Journal of Construction Engineering, Technology & Management · Vol. 2, Issue 1-3, 2012 · pp. 87–101 Read article
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Ayurvedic Referential Recommendation: A Smart Approach to Digital Healthcare
Abstract: Ayurveda stands as one of the most ancient healing systems. It takes a full-circle view of health zooming in on nature’s cures tailoring treatments and tweaking daily habits. But getting your hands on real Ayurvedic treatment can be tough. Not enough pros with the right certs, not to mention the real-deal herbal Things. So here’s a thought: the Ayurveda Medicine and Doctor Finder App. It’s this cool app mash-up of …
Published in Research and Reviews : A Journal of Ayurvedic Science, Yoga and Naturopathy · Vol. 12, Issue 2, 2025 · pp. 31–37 Read article
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Indian Entrepreneurs' Role in E-Commerce
Abstract: The e-commerce industry in India has experienced unprecedented growth as a result of the rapid penetration of the internet, the availability of affordable telephones, and the shifting behaviors of consumers. Using technology, ingenuity, and locally tailored solutions, Indian businesspeople have been at the forefront of this transformation, which has enabled them to serve a massive and varied market. An examination of the ways in which Indian e-commerce firms have triumphed …
Published in E-Commerce for Future & Trends · Vol. 12, Issue 2, 2025 · pp. 01–15 Read article
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From Oral to Virtual: The Evolution of Storytelling
Abstract: Storytelling, a timeless art of expressing ideas and emotions, has experienced a revolutionary transformation in the digital era. The emergence of digital platforms like social media, streaming services, podcasts, and interactive apps has completely transformed how stories are created, shared, and experienced. This modern age is marked by accessibility, interactivity, and multimedia convergence, allowing storytellers to reach world audiences in unprecedented fashion. With the advent of the digital era, stories …
Published in Journal of Multimedia Technology & Recent Advancements · Vol. 12, Issue 2, 2025 · pp. 26–32 Read article
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Evaluation of Performance Indicators for B2C E-Commerce Websites using GRA: A Case Study
Abstract: COVID-19 Pandemic made a tremendous inclination towards e-commerce websites, as the customers prefer online purchasing rather than traditional purchase. The country's demographic dividend also appears to foster and favor the rise of e-commerce. When coupled with the fierce rivalry that exists in the market, e-commerce enterprises' survival in a highly dynamic environment becomes a difficult undertaking. To ensure client loyalty, businesses must constantly adapt and develop while providing an information-rich …
Published in Journal of Production Research & Management · Vol. 11, Issue 2, 2021 · pp. 9–19 Read article
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Real-Time Video Surveillance Using ESP-32 CAM for IoT Applications
Abstract: The rapid advancements in technology and the growing concerns for security have driven the need for innovative, cost-effective, and scalable surveillance systems. This project presents the development of a smart surveillance system using the ESP-32 CAM module, a compact and low-cost microcontroller integrated with Wi-Fi, Bluetooth, and a high-resolution OV2640 camera. The system is designed to provide real-time monitoring, motion detection, and automated alert features, catering to the security needs …
Published in Research & Reviews: A Journal of Embedded System & Applications · Vol. 13, Issue 2, 2025 · pp. 26–35 Read article
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Electronic Resources of University Libraries: AI-Driven Management and Optimization
Abstract: In order to maximize accessibility, utilization, and efficiency, university libraries’ growing reliance on electronic resources (ER) has prompted the creation of sophisticated management techniques. The difficulty of handling enormous volumes of data has increased as educational institutions move from conventional physical collections to massive digital repositories. A key instrument in revolutionizing library operations, artificial intelligence (AI) offers creative ways to improve retrieval methods, manage digital resources more effectively, and customize …
Published in Journal of Advancements in Library Sciences · Vol. 12, Issue 3, 2025 · pp. 8–15 Read article
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Optimized Hardware Realization of AES for High-Throughput FPGA Platforms
Abstract: The Advanced Encryption Standard (AES) is the predominant symmetric-key cryptographic algorithm used for securing digital communication across embedded systems, IoT devices, cloud infrastructures, and defense networks. Although software-based AES implementations offer flexibility, they often fail to meet the high-speed, low-latency, and energy-efficient requirements of modern real-time applications. Reconfigurable hardware platforms such as Field-Programmable Gate Arrays (FPGAs) provide a powerful alternative by enabling architectural customization, intrinsic parallelism, and optimized hardware acceleration. …
Published in International Journal of VLSI Circuit Design & Technology · Vol. 3, Issue 2, 2025 · pp. 11–22 Read article
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Enhancing Customer Engagement with AI-Driven Movie Recommenders: Integrating Neural Collaborative Filtering, Sentiment Analysis, and Conversational Agents
Abstract: In today’s competitive digital landscape, user engagement is a critical factor for the success of entertainment platforms, especially those offering movie recommendations. This study introduces a comprehensive AI-driven framework designed to enhance customer interaction, satisfaction, and loyalty through the intelligent integration of multiple deep learning models. The system combines three core components: Neural Collaborative Filtering (NCF) for generating personalized movie recommendations based on user behavior and preferences, Long Short-Term Memory …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 12, Issue 3, 2025 · pp. 45–54 Read article
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The Importance and Misconceptions of Artificial Intelligence in Industry and Academia
Abstract: Artificial Intelligence (AI) has been making remarkable advancements in various industries and academia. AI has been used by businesses to increase productivity, improve efficiency, and make factbased decisions. For example, AI is being used in finance for fraud detection, in healthcare for diagnosis and treatment planning, and in retail for personalized customer experiences. On the other hand, academia has been at the forefront of AI research and development, with a …
Published in Journal of Computer Technology & Applications · Vol. 13, Issue 3, 2022 · pp. 40–44 Read article
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Analyzing Thermal Expansion in Polymer Composites Through Heat Transfer Simulations
Abstract: Although lightweight and strong, polymer composites require careful handling in environments where temperatures shift. Their usefulness in fields like aviation, vehicle manufacturing, and electronic devices comes from customizable heat behavior alongside favorable mechanical traits. Yet variation in size due to heating or cooling remains a concern hard to dismiss. As conditions change, expansion occurs - sometimes enough to disrupt fit, alignment, or function within complex systems. This response to warmth …
Published in Journal of Polymer & Composites · Vol. 14, Issue 3, 2026 · pp. 1098–1108 Read article
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Optimization of Supply Chain Management Cost Reduction and Delivery Time Improvement
Abstract: Management of the supply chain is vital for every company's success. Businesses can cut expenses and speed up delivery by effectively regulating the flow of goods and services. In this study, we will explore the various strategies and best practices in supply chain management that can help achieve these objectives. We will delve into the importance of efficient sourcing, inventory management, and logistics to streamline operations and optimize the supply …
Published in Journal of Production Research & Management · Vol. 15, Issue 1, 2025 · pp. 15–21 Read article