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48 articles for “customer satisfaction”
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Optimizing Customer Care Centre Performance: A Data Analytics Approach
Abstract: Customer care centres are essential in today's competitive corporate environment for ensuring client loyalty and satisfaction. By utilizing data analytics approaches, one may gain important insights regarding performance overall, operational effectiveness, and customer interactions. Data analytics encompasses the analysing, interpretation, and extraction of valuable insights from data to aid decision-making and address intricate issues. Call centre analytics is the process of gathering and evaluating call data to assist companies in …
Published in Recent Trends in Programming languages · Vol. 11, Issue 1, 2024 · pp. 34–49 Read article
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User Review-Driven Recommendation Model for E-Scooter Selection
Abstract: In the era of rising environmental awareness and the growing emphasis on sustainable mobility practices, electric scooters (e-scooters) have gained significant popularity as an efficient and eco-friendly alternative to conventional modes of transport. Their ability to reduce carbon emissions, minimize traffic congestion, and offer cost-effective commuting solutions has made them highly attractive, particularly in urban environments. However, with the rapid expansion of the e-scooter market, consumers are faced with an …
Published in Trends in Transport Engineering and Applications · Vol. 12, Issue 3, 2025 · pp. 6–16 Read article
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Therapeutic Efficacy of Artificial Intelligence based Counselling for Anxiety and Depression: A Systematic Review
Abstract: Background: The occurrence of the COVID-19 pandemic resulted in a notable rise in the prevalence of mental health issues, majorly anxiety and depression. Treatments like cognitive behavioural therapy (CBT) conducted in a face-to-face setting, have consistently demonstrated their effectiveness. Though not always accessible or reasonably priced for everyone, face-to- face treatment environments offer great assistance. AI-based counselling is starting to be a good replacement for those in need of real-time, …
Published in Recent Trends in Social Studies · Vol. 2, Issue 1, 2025 · pp. 8–16 Read article
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Performance and Stability in Cross-platform Application Development
Abstract: In the field of construction and contracting, effective communication between contractors and clients is crucial to the successful implementation of projects. This mobile-based application serves as a critical medium to build an open, friendly, and transparent environment between the two stakeholders involved. The application offers contractors a deep search-and-select platform where they can offer quality service and communicate comprehensively with clients well before the final contracts are closed. The platform …
Published in Journal of Mobile Computing, Communications & Mobile Networks · Vol. 11, Issue 3, 2024 · pp. 28–34 Read article
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Elevating Seamless Housing Navigation with Precise Recommendations for Personalized Rental Experiences
Abstract: The demand for rental housing has increased significantly in recent years, making more effective and individualized methods of housing navigation necessary. Renters become frustrated and ineffective when using traditional ways of researching rental houses since they frequently involve manual searches and little customization. By using sophisticated recommendation systems to deliver exact recommendations catered to user preferences, this research article suggests a novel way to improve house navigation. The proposed approach …
Published in Journal of Artificial Intelligence Research & Advances · Vol. 11, Issue 3, 2024 · pp. 50–62 Read article
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The Impact of Mindfulness Techniques on Legal Professionals: A Review
Abstract: The legal profession is known for being one of the most strained and taxing careers out there, often demanding long hours that can take a levy on mental health, leading to weariness, anxiety, and a drop in job satisfaction. Mindfulness, which involves being aware of our thoughts, feelings, physiological senses, and surroundings in the moment, has manifested as a valuable instrument to handle these difficulties. This review explores how mindfulness …
Published in Research and Reviews : A Journal of Medical Science and Technology · Vol. 14, Issue 3, 2024 · pp. 39–43 Read article
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Diet Mate: A Personal Nutrition and Health Tracking App
Abstract: The rising prevalence of chronic health conditions, including obesity, diabetes, and hypertension, has become a significant global health challenge. These conditions are often linked to poor dietary habits, which makes diet management a critical component of disease prevention and management. Traditional dietary approaches, such as generic meal plans or standard consultations with nutritionists, often fail to address the unique and evolving needs of individuals, especially those with specific health concerns. …
Published in International Journal of Nutritions · Vol. 2, Issue 2, 2025 Read article
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Information Access and Usage Trends among Students of Rajasthan Technical University, Kota
Abstract: The rapid growth of information and communication technologies has significantly influenced the ways in which university students locate, access, and use academic information. The present study examines the information access patterns of students enrolled at Rajasthan Technical University (RTU), Kota, with a focus on the use of electronic resources, print-based collections, and available digital library services. The study aimed to identify the primary information sources favored by students, evaluate the …
Published in Journal of Advancements in Library Sciences · Vol. 13, Issue 2, 2026 · pp. 27–38 Read article