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3 articles for “employee perception”
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The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study
Abstract: The project titled "The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study" explores the significant influence of Emotional Intelligence (EI) on job crafting while also examining how demographic factors impact this relationship. In today’s evolving workplace, employees are increasingly reshaping their roles to align better with their skills, values, and motivational process known as job crafting. Emotional intelligence, which includes the capacity to identify, comprehend, …
Published in International Journal of Manufacturing and Production Engineering · Vol. 2, Issue 2, 2024 · pp. 15–23 Read article
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Green Human Resource Management: Awareness, Perception, and Its Impact on Employee Well-being and Work-Life Balance
Abstract: This study explores the growing significance of Green Human Resource Management (Green HRM) and its impact on employee well-being and work-life balance. As organizations face increasing pressure to adopt sustainable and environmentally responsible practices, Green HRM emerges as a strategic approach that aligns ecological objectives with human resource policies. The research aims to assess employee awareness and perception of Green HRM initiatives and how these perceptions influence their job satisfaction, …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 15, Issue 2, 2025 Read article
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Assess the Complaint Handling and Service Recovery Practices in Hotels: The Case of Debark Town, Ethiopia
Abstract: This study aims to assess the complaint-handling and service recovery practices of hotels in Debark town. The service sector is an important component worldwide, encompassing transportation, communication, the hotel industry, tourism, etc. The target group for this study consisted of patrons, staff, and managers of the Simien National Park Hotel. Data were collected using a non-probability sampling technique, specifically convenience sampling for customers. The researcher selected a sample of 81 …
Published in International Journal of Sustainability · Vol. 2, Issue 2, 2025 · pp. 7–12 Read article