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29 articles for “citizen services”
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CiviCare: An AI-Powered Smart Water Governance and Grievance Resolution System for Urban Local Bodies in India
Abstract: Water supply operations in many Indian Urban Local Bodies (ULBs) continue to rely on manual processes that lack transparency, efficiency, and accountability. Citizens often have limited access to information regarding supply schedules, connection status, and billing details. Grievances are frequently reported through informal channels, resulting in poor traceability and lack of resolution assurance. This paper introduces CiviCare, a full-stack AI-enabled web platform designed to digitize and optimize municipal water governance …
Published in Journal of Web Engineering & Technology · Vol. 13, Issue 2, 2026 · pp. 15–23 Read article
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Revolutionizing Public Service: The Impact of E-Governance in Bihar
Abstract: The adoption of e-governance initiatives has been a key strategy for the government of Bihar, India to improve public service delivery and increase transparency and efficiency in governance. This paper examines the impact of e-governance programs implemented in Bihar over the past decade and what role can a public library play in its operation. Through a review of government reports, academic literature, and interviews with key stakeholders, the study analyzes …
Published in Journal of Advancements in Library Sciences · Vol. 11, Issue 2, 2024 · pp. 30–33 Read article
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The Role of IoT in Shaping Smart Cities with Architectural Perspective
Abstract: The integration of IoT in smart cities is revolutionizing the development of cities through interconnected systems that enhance efficiency, sustainability, and quality of life. Real-time data collection,communication, and processing are facilitated by IoT technology through its layered architecture:sensing, network, and application layers. These interlinked ecosystems help solve such serious problems of urbanization as the efficient allocation of resources, smooth flow of traffic, efficient utilization of energy, and the handling of …
Published in Journal of Control & Instrumentation · Vol. 16, Issue 2, 2025 · pp. 1–10 Read article
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A Critical Appraisal of e-Governance in Rajasthan State with Special Reference to Tribal District Dungarpur, Rajasthan, India
Abstract: In this world of digitalization, expectation of citizens are also high. e-Governance is the key tool to fulfill those expectations. Each day technology upgrades itself, which also increases the expectations in a qualitative way. This creates continuous challenges for the government. Respondents with diminutive information about the projects are also un-sure about the potential benefits of the projects. The research indicates that currently, the respondents in this work have not …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 7, Issue 3, 2017 · pp. 23–26 Read article
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Web Services Approach to Address the Challenges in Tribal Development
Abstract: ABSTRACTIn the world of ever-maturing distributed computing, service oriented architecture (SOA) and representational state transfer (REST) are the popular distributed architectures whereas web services, Windows communication foundation (WCF), .net remoting, etc., are the core components of inter-service communications. In a multi-application environment, applications multiply very fast and consequently inter-communication complexity grows at an alarmingrate. Simplifying the inter-application communication is a long desired goal for several reasons. Specifically, in e-Governance type …
Published in Journal of Computer Technology & Applications · Vol. 3, Issue 2, 2012 · pp. 42–54 Read article
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E-Voting System: (A Tool for General Elections)
Abstract: AbstractThe usage of ICT is increasing by leaps and bound all over the world .The fast and deep impact of the internet is seen in each and every aera of the mankind in this world . The most of the governments all over the world are keen to use electronic medium for all types of services for their citizens which is called e-Governance. India is also a front runner to …
Published in Journal of Computer Technology & Applications · Vol. 5, Issue 2, 2014 · pp. 19–25 Read article
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Smart Car Parking and Maintenance Systems: Leveraging IoT for Efficient, Sustainable Urban Transport
Abstract: One of the main objectives of the smart city aspect is to facilitate sustainable mobility, and one vital component of that is the creation of an intelligent parking system. The solution to the parking issue cities face is the allocation and monitoring of parking spaces. Using the results of this survey, we have investigated this issue. As a result, an effective parking management system is now required. We can provide …
Published in Recent Trends in Sensor Research & Technology · Vol. 11, Issue 3, 2024 · pp. 33–39 Read article
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GoWhite: A Step to Revolution
Abstract: GoWhite is a digital platform that is created to serve society by giving people an opportunity to address local issues. With the advancement of information technology, there is a significant growth in internet users. E-Governance is the use of information technology to provide government services to citizens via the internet. People in developing nations such as India have begun to use IT trends, but there are still certain problems in …
Published in Journal of Advances in Shell Programming · Vol. 10, Issue 1, 2023 · pp. 17–26 Read article
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Blockchain Adoption in Indian Public Services: A Holistic Empirical Investigation
Abstract: The Indian public sector is pivotal in the country’s governance and public welfare. It is worth noting that there is a significant number of intermediaries involved in the execution of tasks that are compromising data transparency. Currently, the public sector banks lack standardization and validation as major obstacles in the deployment of blockchain technology. The research paper explores the scope and effectiveness of blockchain technology in India’s public sector through …
Published in Journal of Operating Systems Development & Trends · Vol. 11, Issue 3, 2024 · pp. 48–57 Read article
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Modern Electronics Wearable Gadgets for Health Monitoring
Abstract: AbstractIOT is being used to interconnect the accessible medical assets and achieved smart, consistent, and useful healthcare service to the citizens. In this paper, IoT architecture adapted for healthcare applications which collects the data and relays it to the cloud where it is processed and analyzed. User will get the feedback that produced by data analysis. Applications are proved by prototype of the proposed architecture. Patients are monitored by the …
Published in Recent Trends in Sensor Research & Technology · Vol. 6, Issue 2, 2019 · pp. 11–16 Read article
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A Study of Trends in Healthcare Spending in India
Abstract: The total health services expenditure in India over a year has been pegged at 3.6% of GDP while the average person has to spend as much as 9,373 health expenses during the period, resulting in high costs on health services. About 3.2% of Indians fall below the poverty line by selling their wealth. Statistical data has been obtained and studied here from the reports of WHO, NHA and World Bank. …
Published in Research and Reviews: A Journal of Health Professions · Vol. 14, Issue 1, 2024 · pp. 24–28 Read article
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Citizen Opinion Mining Initiatives in Government Decision Making by Categorizing Citizen Sentiments
Abstract: AbstractCitizen opinion mining (C.O.M.) is a type of natural language processing (NLP) for finding the sentiments of citizen on various targeted government policies. Opinion mining techniques can be used for measuring influence facts like citizen behavior, desire, needs that help to improve government services. It includes building a system to gather and examine opinions for specific policy, made in weblog posts, comments, stories or tweets. Proposed approach gives brief description …
Published in Current Trends in Information Technology · Vol. 7, Issue 2, 2017 · pp. 1–10 Read article
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Indian Cybersecurity Turf: A 2020 Position Paper
Abstract: In sharp contrast to countries like Singapore and the United States of America where a single national entity deals with their cybersecurity issues, India has as many as 36 central organizations to safeguard her cyberspace provincial mechanisms apart. Further, India was amongst the first few nation-states to adopt a National Cyber Security Policy, yet little has changed on the digital security turf since its propounding in the year 2013. In …
Published in Journal Of Network security · Vol. 9, Issue 1, 2021 · pp. 42–47 Read article
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Factors Affecting Acceptability of Ayushman Bharat Health Account (ABHA) Digital Health ID: A Multicentre Study
Abstract: Causes of refusal from the community for the Government of India to create unique health IDs, Ayushman Bharat Health Account Numbers (ABHA) ID of every citizen using digital tools needs attention to improve acceptability in the community. Approach: The Government of India has created an ABHA identity number. It will ensure intersectoral coordination among the health ecosystem of the country. Since we all avail the facility, services and interact with …
Published in Research and Reviews: A Journal of Health Professions · Vol. 13, Issue 2, 2023 · pp. 46–54 Read article
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Library 2.0 Services in the Information Technology Era
Abstract: Abstract Web 2.0 technology site gives its users the free choice to interact or collaborate with each other. It makes liable to everyone net-citizen to modify, create, contribute and share personalized web contents. Library 2.0 is the application of Web 2.0. There are some of the most famous Web 2.0 tools like Facebook, YouTube, Blogs, Twitter, Google, Word Press and Skype which can be apply in the Library for to …
Published in Journal of Advancements in Library Sciences · Vol. 1, Issue 2, 2014 · pp. 13–20 Read article
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Linking Data for Library Services
Abstract: AbstractSince its inception, the web is changing and evolving continuously to make the web more structured and accessible. It has evolved through the “web of hypertexts” into “web of data” where the data gets the primary citizenship of the web. Linked Data is a data-publishing technique that enables related data to be connected and easily accessible using common Web technologies. The data published could be read and interpreted not only …
Published in Journal of Advancements in Library Sciences · Vol. 3, Issue 1, 2016 · pp. 29–34 Read article
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How to Treat Mental Health Disorder during COVID-19 Pandemic?
Abstract: The COVID-19 pandemic is a major health crisis affecting all nations. The present study discussed the mental health condition during COVID-19 occurrence among healthcare professionals, patients and huge population. The COVID-19 epidemic has been spreading at a fast pace in India, USA, Russia, China, Italy, France and other Asian and European countries. This COVID-19 epidemic has rapidly increased attention all over the world. The patients, healthcare professionals, medical equipment providers …
Published in Research and Reviews: A Journal of Neuroscience · Vol. 10, Issue 3, 2020 · pp. 1–4 Read article
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Revitalization of Regional Water Schemes in Nigeria: Current Issues and Policy Recommendations
Abstract: It is a fundamental human right to have access to clean, reliable water, but in Nigeria, inadequate regional water schemes and their decline have created a serious water crisis. This paper highlights the critical issues facing regional water schemes in Nigeria and proposes a path forward for revitalization. The issues are multifaceted, encompassing aging infrastructure, insufficient maintenance, mismanagement, population growth, and environmental challenges. These issues have contributed to a decline …
Published in Journal of Water Resource Engineering and Management · Vol. 11, Issue 3, 2024 · pp. 8–19 Read article
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Socio-Economic Impacts of Rivers State Government Ring Road Project on Residents of Port Harcourt Municipality
Abstract: As nations strive towards improving the socio-economic well-being of its citizens, efficient transportation system in the form of ring roads have become a desideratum for reducing traffic congestion and enhancing movement of goods and services. The paper examines the impacts a ring road can have on residents of project area with emphasis on Port Harcourt. The Hazard and Effect Management Process (HEMP) technique developed by SHELL was used to examine …
Published in International Journal of Rural and Regional Development · Vol. 3, Issue 1, 2025 · pp. 42–51 Read article
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Challenges in Developing Citizen-centric E-Governance in Rajasthan with Special Reference to Tribal District Dungarpur, Rajasthan, India
Abstract: Dungarpur district in the tribal area of Rajasthan state is continuously stepping forward towards ICT-enabled governance. All the ICT-enabled governance applications like E-Mitra/CSC, E-Sugam, land record computerization, i.e., Apna Khata, etc., are doing well and the usage of these applications is increasing very rapidly in the urban area of Dungarpur. But when it comes to the rural part of this district, the story is different in different blocks. The government …
Published in OmniScience: A Multi-disciplinary Journal · Vol. 3, Issue 2, 2013 · pp. 8–11 Read article