STM Journals Peer-reviewed research from Consortium e-Learning Network

Journal of Operating Systems Development & Trends Review Article

Blockchain Adoption in Indian Public Services: A Holistic Empirical Investigation

  1. Mukund Madhav Tripathi School of Commerce, SVKM’s Narsee Monjee Institute of Management Studies (NMIMS), Kharghar, Navi Mumbai
  2. Aditya S. Kasar School of Technology Management and Engineering, SVKM’s Narsee Monjee Institute of Management Studies (NMIMS), Kharghar, Navi Mumbai
  3. Divyang S. Jadav School of Technology Management and Engineering, SVKM’s Narsee Monjee Institute of Management Studies (NMIMS), Kharghar, Navi Mumbai

Abstract

The Indian public sector is pivotal in the country’s governance and public welfare. It is worth noting that there is a significant number of intermediaries involved in the execution of tasks that are compromising data transparency. Currently, the public sector banks lack standardization and validation as major obstacles in the deployment of blockchain technology. The research paper explores the scope and effectiveness of blockchain technology in India’s public sector through an in-depth empirical study. It investigates the transformative potential of blockchain adoption in public administration, using a combination of surveys, interviews, and case studies. The paper examines how blockchain can improve transparency, simplify processes, and tackle issues like fraud and corruption. Additionally, it discusses the key factors required for successful blockchain implementation, including security, regulatory compliance, skill enhancement, interoperability, and collaborative efforts. Insights from both seasoned public sector professionals and newcomers provide a diverse range of perspectives on the potential of blockchain technology. The paper presents policy recommendations, strategies, and capacity-building initiatives specifically designed for the Indian context. It emphasizes the need for flexible regulations, collaborative partnerships, and skill development to fully leverage the capabilities of blockchain. Furthermore, the research envisions a future where blockchain technology strengthens the Indian public sector with more efficient governance, increased accountability, and services centered around citizens.

Keywords

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