Search
3 articles for “Total Quality Management (TQM)”
-
Enhancing Customer Operational Efficiency & Customer Experience by using Total Quality Management
Abstract: The goal of Total Quality Management (TQM) is to improve production performance and customer satisfaction by adopting systematic, organization-wide quality improvement practices. TQM places a strong emphasis on all staff members being involved with ongoing process, product, and enhancement efforts. This paper explores the relationship between TQM practices, production performance, and customer satisfaction in modern businesses. Through a review of literature and case studies, the research highlights how TQM’s core …
Published in Journal of Production Research & Management · Vol. 14, Issue 3, 2024 · pp. 26–30 Read article
-
Industrial Waste Challenges and Green Manufacturing Practices: Enhancing Small and Medium-sized Enterprises (SME’s) Sustainability
Abstract: This study investigates green-manufacturing practices affects the lasting growth of Small and Medium-sized Enterprises (SMEs). The article examines how SMEs' ecological, communal, and financial sustainability performance can facilitate in improving by implementing Soft Total Quality Management (TQM) practices. The research adds to the body of data by emphasizing the value of using a comprehensive Total Quality Management (TQM) strategy to support sustainable growth in Small and Medium-sized Enterprises (SMEs). The …
Published in Journal of Polymer & Composites · Vol. 13, Issue 5, 2025 · pp. 693–698 Read article
-
Implementation of Maintenance Quality Function Deployment in Kulfi Ice Cream Making Industry
Abstract: Quality Function Deployment (QFD) is a technique in Total Quality Management (TQM) that is used to effectively convert vague customer voices into technical language. It is used to set effective targets for enhancing the products and services provided by an organization. Total Productive Maintenance (TPM) is a reliable method for achieving high quality in maintenance engineering. TPM does not include a technique to incorporate Voice of Customers (VOC) in its …
Published in Journal of Production Research & Management · Vol. 14, Issue 3, 2024 Read article