Search
3 articles for “Guest satisfaction”
-
PG Life Management System
Abstract: The PG Life management system marks a major improvement in managing affordable housing, hotels, and dining options for postgraduate students. The platform integrates tools, task management, and learning resources to increase productivity and reduce stress associated with academic success. PG Life offers a user-friendly platform with flexible features, supporting college students in maintaining academic integrity and success. Its focus on transparency and clear communication improves the hotel guest experience, fosters …
Published in Journal of Web Engineering & Technology · Vol. 12, Issue 1, 2025 · pp. 20–24 Read article
-
Assess the Complaint Handling and Service Recovery Practices in Hotels: The Case of Debark Town, Ethiopia
Abstract: This study aims to assess the complaint-handling and service recovery practices of hotels in Debark town. The service sector is an important component worldwide, encompassing transportation, communication, the hotel industry, tourism, etc. The target group for this study consisted of patrons, staff, and managers of the Simien National Park Hotel. Data were collected using a non-probability sampling technique, specifically convenience sampling for customers. The researcher selected a sample of 81 …
Published in International Journal of Sustainability · Vol. 2, Issue 2, 2025 · pp. 7–12 Read article
-
Significance of Lighthing Design
Abstract: Lightning design plays a pivotal role in both architectural and interior design, impacting aesthetics, functionality, and psychological well-being. This research investigates the multifaceted influence of lighting on human emotions, cognitive functions, and overall mental well-being within built environments. Moreover, it explores the visual comfort aspects of lighting design, emphasizing its significance in minimizing glare, shadows, and eye strain to optimize occupant satisfaction. Through a series of case studies, this study …
Published in International Journal of Rural and Regional Development · Vol. 2, Issue 1, 2024 · pp. 37–46 Read article