Harnessing the Role of Chatbot in Enhancing Educational Accessibility and Engagement

Poornima G. Naik; Rajani S.  Kamath; Nitin  Yadav

Abstract

Chatbots in education offer a valuable means to enhance accessibility and provide immediate, 24/7 support, assisting students and educators in accessing information and solving queries efficiently. They also contribute to personalized learning experiences, engaging students in interactive and informative interactions, ultimately fostering a more dynamic and effective educational environment. This research work delves into the creation and deployment of a chatbot, with a specific emphasis on its use within the CSIBER Institute in Kolhapur. Chatbots are sophisticated software applications created to engage in human-like language interactions, supplying information, responding to queries, and automating various tasks. They employ natural language processing and have found applications across various industries. The ‘Chatbot for CSIBER Institute, Kolhapur’ is presented as a sophisticated solution to streamline access to information about the institute, enhancing user accessibility, engagement, and satisfaction. The chatbot, built on Python Flask and BeautifulSoup, serves as a user-friendly platform for information retrieval, admission guidance, and more. The research emphasizes the need for enhanced information access, user engagement, accuracy, and convenience. The implementation includes specific functionalities, Python packages, and classes. The chatbot's testing on different devices, deployment on the Render platform, and usage insights are discussed. The complete source code is available on GitHub, opening possibilities for future research and improvements in chatbot technology.

Abstract

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