STM Journals Peer-reviewed research from Consortium e-Learning Network

Journal of Advancements in Robotics

Elevating Patient Care: Unveiling the Impact of Artificial Intelligence in Healthcare Research

  1. Shreyash Bhesare
  2. Yogeshwar Bhangale
  3. Shreyas Hivale
  4. Prajakta Jadhav

Abstract

Access to healthcare is crucial for a healthy start in life. Nevertheless, discussing health issues with a doctor can be challenging. Chatbots present a solution by facilitating communication through text or voice interfaces, using artificial intelligence to generate responses. These automated programs can consistently provide predefined responses or vary their replies based on specific keywords. Furthermore, machine learning can be employed to customize responses according to individual situations. Increasingly, hospitals, nursing homes, and private facilities are incorporating online human service chatbots into their websites. These chatbots engage with potential patients visiting the site, identify specialists, schedule appointments, and ensure the provision of suitable treatment. However, the application of artificial intelligence in sectors that impact people's lives raise individual apprehensions. The debate revolves around whether tasks like those mentioned should remain within the purview of human staff. This healthcare chatbot system aids hospitals in delivering round-the-clock online healthcare assistance, addressing both intricate and routine inquiries.

Keywords

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