sociotechnical
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Investigative Study of Next Generation Socio-Technical Systems in E-Commerce
Abstract: The evolution of e-commerce has entered a transformative phase characterized by the integration of advanced socio-technical systems that fundamentally reshape how businesses and consumers interact in digital marketplaces. This review examines the emerging paradigms of next-generation socio-technical systems in e-commerce, encompassing artificial intelligence, blockchain technology, immersive experiences, and human-centered design principles. Through a comprehensive analysis of recent literature and technological developments, this study investigates how these systems create synergies between …
Published in E-Commerce for Future & Trends · Vol. 12, Issue 3, 2025 · pp. 27–33 Read article