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1 article for “STFN”
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A Fuzzy Integrated Web-based Quality Function Deployment Application:A Conceptual Analysis
Abstract: The 'voice of customers' drives the Quality Function Deployment (QFD) process, which is a customer-focusedproduct development method. Making decisions is a critical component of the QFD process. Although QFD aids decision-making, its subjectivity results in ambiguity and uncertainty, resulting in less accurate and consistent findings. Fuzzy ideas must be incorporated to deal with the ambiguity and uncertainty inherent in the QFD process. This will result in better decision-making. Businesses can …
Published in Journal of Web Engineering & Technology Read article