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2 articles for “Quality Function Deployment (QFD)”
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Implementation of Maintenance Quality Function Deployment in Kulfi Ice Cream Making Industry
Abstract: Quality Function Deployment (QFD) is a technique in Total Quality Management (TQM) that is used to effectively convert vague customer voices into technical language. It is used to set effective targets for enhancing the products and services provided by an organization. Total Productive Maintenance (TPM) is a reliable method for achieving high quality in maintenance engineering. TPM does not include a technique to incorporate Voice of Customers (VOC) in its …
Published in Journal of Production Research & Management · Vol. 14, Issue 3, 2024 Read article
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A Fuzzy Integrated Web-based Quality Function Deployment Application:A Conceptual Analysis
Abstract: The 'voice of customers' drives the Quality Function Deployment (QFD) process, which is a customer-focusedproduct development method. Making decisions is a critical component of the QFD process. Although QFD aids decision-making, its subjectivity results in ambiguity and uncertainty, resulting in less accurate and consistent findings. Fuzzy ideas must be incorporated to deal with the ambiguity and uncertainty inherent in the QFD process. This will result in better decision-making. Businesses can …
Published in Journal of Web Engineering & Technology Read article