From Text to Revolution: Unfolding ChatGPT's Impact on Library Services

Suman Jain; Kinana Bohra

Abstract

This study explores ChatGPT, an advanced language model by OpenAI, and its potential to revolutionize library services. In order to arouse interest in the opportunities it presents, we examine the advantages, difficulties, and ethical issues associated with incorporating ChatGPT into libraries.As we illustrate ChatGPT's technology, we are able to see how well it performs on various language-based tasks. As a result, the user experience for library reference services will be improved. It also promises lightning-fast responses, improved quality, and less work for librarians.However, we face moral challenges with unfairness and privacy, highlighting the demand for a fair and responsible AI tool. We anticipate a successful relationship by balancing ChatGPT's expertise with the irreplaceable touch of human librarians.It is exciting to see how ChatGPT is used in cataloguing, contributing to academic papers, and reference services. Real-world case studies show its effect and provide us with optimum implementation practices.As we look to the future, AI developments provide more applications in user support and research by scholars. Libraries can embark on an exciting journey into an enhanced future with ChatGPT by merging innovation with ethical responsibility.

Abstract

Keywords