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User Satisfaction of Library Resources and Services in Central University of Kashmir: An Evaluative StudyBy Subzar Ahmad Sheikh
Abstract: This paper examined the user satisfaction and quality of service provided by Central University of Kashmir (CUK) from the perspective of the users of the library. The study assessed the users’ perceptions of the services and determined the level of user satisfaction at the CUK. The intention of the study was to measure the users’ perceptions of the quality of the collections, library facilities and staff services. The results will …
Published in Journal of Advancements in Library Sciences · Vol. 6, Issue 3, 2019 · pp. 1–8 Read article →