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    Total Quality Management - A Developmental Perspective

    Abstract: The Journey to Quality management is culture oriented, and requires intention, perfection and devotion. Say, an attitude to excellence is required. The mending of culture is subject to acceptance. It is difficult to orient, towards the new philosophy (as Deming clamours in his 14 points).This brief emphasises the importance of implementation of TQM through the perspective of various models. While their effectiveness is logistically poised, ultimately, the success of implementation …

    Published in Journal of Production Research & Management · Vol. 1, Issue 1, 2011 Read article

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