1 publication

• Published Subscription 5 Apr 2018

  Intello-An Intelligent Chatbot For Replacing FAQs

  By Anamika Gupta, Gunjan Gupta, Arjun Malhotra, Khushboo Chitre, Ojasvi Aggarwal, Nitesh Kumar Gupta

  Abstract: A user often needs to go through each question of the FAQ section of a website simply to find the answer to his solitary question. It would be much simpler if there existed a single interface through which he could simply type in his question and the answer is directly provided. There has been a long list of chatbots developed for the e-commerce and online customer service industry.In this paper, …

  Published in Journal of Web Engineering & Technology · Vol. 5, Issue 1, 2018 · pp. 25–34 Read article →