usability testing
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Website Usability Using AI
Abstract: This article introduces a comprehensive framework that leverages artificial intelligence (AI), automated tools, and APIs to enhance the evaluation of website usability. The proposed framework integrates AI-driven models with traditional usability assessment techniques to create a more dynamic and effective evaluation process. Specifically, it utilizes Google Lighthouse to conduct in-depth audits on website performance, search engine optimization (SEO), and accessibility. Additionally, chatbot APIs are incorporated to gather real-time user feedback, …
Published in Journal of Web Engineering & Technology · Vol. 12, Issue 2, 2025 · pp. 19–27 Read article