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    QFD Methodology Application to Vocational Training Centres: A Case Study

    Abstract: The main population of the stakeholders comprised of students, faculty members, industry people, alumni, parents and members of the society. Based on the data collected from stakeholders needs and expectations of the specific customers for vocational training were assessed and finally the customer’s needs were prioritized and analyzed through QFD technique. For the statistical data analysis, the study used the SPSS software package. The results of the study showed that …

    Published in Journal of Production Research & Management · Vol. 5, Issue 2, 2015 · pp. 34–51 Read article

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