1 publication

• Published Subscription 11 Aug 2020

  Analyzing the User Experience of Mobile Instant Messaging Service

  By Ruchika Kankaria, Nilesh Uke

  Abstract: Due to widespread and ubiquitous availability of smartphones, we see many Instant Messaging Services (IMS) being used by today’s youths. Instant Messaging Services on mobile devices is becoming increasingly popular and have the potential to support effective social interactions. These applications provide functionality beyond traditional short message service (SMS). Even though various IMS has been expanding vastly along with mobile technology, current applications have not sufficiently addressed the needs of …

  Published in Journal of Web Engineering & Technology · Vol. 7, Issue 2, 2020 · pp. 1–4 Read article →