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Patient Perception on Reducing Prolonged Waiting Time in Outpatient Department in Indian PopulationBy Chitang J. Joshi, Koustubh Jeevan Gaonkar, Kalpana Shridhar Murulya
Abstract: Outpatient department (OPD) is the first point of contact with the patient and serves as a window to any healthcare service provided to the community. The care in OPD indicates the quality of services of a hospital and is reflected by the patient’s satisfaction and their perception about the time spent. Reducing waiting time and making sure that patients receive the right care at the right time, which will have …
Published in Research and Reviews: A Journal of Health Professions · Vol. 8, Issue 3, 2018 · pp. 43–50 Read article →